.jpeg)
Our Property Management Guarantees
Risk-Free Landlord Experience | Ensuring Your Rental Success
As a Nest Managers owner-client, you can relax and let us handle everything, including one of the biggest risks that a landlord may face: eviction legal fees.
How can we do this?
Because our screening is so good, and our processes are so tight, we are able offer you this service.
​
Landlord accounts with Nest Managers must be in good standing and with no violations of the terms of the Residential Management Agreement.
Termination of the Residential Management Agreement shall cause enrollment in Risk Mitigation to immediately terminate and Nest Managers shall not be responsible for any claims either past or future.
The resident must have been procured by Nest Managers and on a Nest Managers lease agreement with a start date of August 1, 2023 or later.
In the event a resident defaults on the payment or rent, Nest Managers will have the sole right and sole discretion to institute legal proceedings for an eviction.
All legal fees incurred will first be billed to the resident. Nest Managers will first attempt to collect funds from resident to reimburse owner. If Nest Managers does not collect these funds from resident, then Nest Managers will pay these expenses within the coverage limits stated above.
All amounts due from resident for legal fees will first be deducted from the resident's security deposit, and Nest Managers will pay any amount over the security deposit to the maximum payout amount. Nest Managers will have a first claim position against the resident for any payment(s) recovered.
The maximum payout by Nest Managers per lease agreement will not exceed $1,000.
All payouts by Nest Managers will be made after the resident has vacated the premises and after the completion of the security deposit disposition by Nest Managers. Any lease fees charged to the resident will be retained by Nest Managers.
Our Eviction Protection Guarantee covers the court filing fees, legal representation, and writ costs associated with evictions for tenants we place through our standard market screening process.
​
Due to additional administrative complexity and legal differences in the eviction process for government-subsidized housing programs (such as Section 8), this guarantee does not extend to tenants placed through these programs. However, we are proud to lease to qualified applicants from all housing programs and remain fully compliant with the Fair Housing Act.
Never pay two leasing fees within a 12 month period for the same unit. We stand behind our screening and the tenants we place. With our full service management, we will replace a tenant that breaks a lease within their first lease term for free. That's right, we will cover the marketing, listing, showing, processing applications and getting you a new tenant on our time and cost. Only exclusion is if a tenant is relocated due to verifiable military PCS order under SCRA law.
​
This guarantee applies to residents placed under our standard leasing criteria. Due to legal and administrative requirements associated with government-subsidized housing programs, Tenant Placement Guarantee may not be available for these placements. However, we remain committed to treating all applicants fairly and in full compliance with local, state, and federal housing laws.
If you're not fully satisfied with our services, simply provide written notice detailing where you believe we have failed to meet our contractual management obligations. We’ll promptly work to correct the issue. If after that you're still not satisfied, you may terminate your management agreement with just 30 days’ written notice, no penalties.
Please note that this guarantee is intended to uphold accountability where service expectations genuinely aren’t being met. It does not apply in cases unrelated to our performance, such as a decision to self-manage, sell the home outside of our recommended process, or personal changes unrelated to management (e.g. preferring a different agent personality).
We're committed to transparency, responsiveness, and exceeding your expectations and we appreciate the opportunity to earn your trust every day.
